Sim-unlock.net Review
Sim-unlock.net provides phone unlocking services, its fully automated system has shortened the waiting time for an unlock code to a minimum so you do not have to wait for days to get your unlock code. Many people have this misconception that phone unlocking is an illegal act, however it’s not. Your phone is your property and you have the right to use it the way you want. Travel around the globe with an unlocked phone without worrying about network charges as an unlocked phone allows you to use the phone with any SIM card, thus provides more flexibility in choice and you can benefit from various economical packages offered by different networks.
Service Details
Sim-unlock.net is a web based system and has been serving its customers for quite a while now. With Sim-unlock.net, phone unlocking is as easy as following these simple steps:
- Select your phone model and enter the IMEI number. Be very careful while entering the IMEI number as it is the unique identifier of your device and helps in generating correct unlocking code.
- Make payment for your order.
- Enter the received code to your phone and you are done. Your phone is unlocked now.
Sim-unlock.net also offers unlocking codes for free. It provides free unlocking codes for Huawei USB modems and Nokia DCT4. However, the company says that the accuracy of these free codes cannot be guaranteed and that the company would not be responsible for any damages caused by these free codes.
Time Frame for Delivery: Depending on your phone brand the order delivery time varies. Sim-unlock.net calculates the estimated delivery time and displays it to you when you select your desired phone brand. Sim-unlock.net says that it is bound to provide unlock codes to its customers within the time specified by service website, but it must be noted that weekends, holidays and other possible bank holidays are not included in the service period.
Though Sim-unlock.net mentions in its service terms that it will deliver the code within the time specified, but it also clearly states that it reserves the right to extend the delivery time of unlock codes with a prior notice about new time of delivery.
Sim-unlock.net also has the “Trace order” feature. You can check order details by simply providing your mobile IMEI number and your email address.
Supported phone brands and carriers: The phone brands supported by sim-unlock.net are Acer, Alcatel, Blackberry, Dell, Doro, Emporia, HTC, Huawei, iPhone, LG, Microsoft, Motorola, New Motorola, Nokia, Pantech, Samsung, Sharp, Sony, Sony-Ericsson, Toshiba and ZTE. The service provider supports up to 7063 phone models and is constantly working on adding new models.
The networks supported by Sim-unlock.net vary from country to country.
Customer Support/Service: Sim-unlock.net tries to help its customers through various means:
Video Help: If you do not find the written tutorials helpful, you can take help from these video tutorials. Based on your phone model, choose the desired video tutorial from “Video Help” section available on the Sim-unlock.net site. These video tutorials provide a good guide on how you can unlock your phone.
Other Helping Mediums: If you have any queries or need any technical help, you can either call them or contact them via mail. The customer support is available from Monday to Friday 10:00AM – 6:00PM CET (Central European Time GMT+1). All complaints concerning payments and unlock codes are handled via email. Sim-unlock.net tries to answer all user complaints within 30 working days.
Security & Trust
Sim-unlock.net is a trusted phone unlocking service and would entertain user queries regarding non- working codes, but all such complaints would only be considered if you provide them with video proof. The video should clearly display:
- Your mobile phone’s IMEI – the phone’s IMEI number should be displayed by typing the key combination *#06#
- The unlock code while you enter it to your phone and the possible error message
The complaints regarding unlock code are properly investigated by the service provider. If the video proof proved that the code provided by the service provide failed to unlock the phone, then in that case Simunlock.net would refund the charges.
A full refund would be made if the company had to cancel the order due to any technical reasons.
Privacy Statement: Sim-unlock.net does not talk much about the kind of user data it keeps but it mostly discusses about the kind of cookies it uses. In its policy terms, Sim-unlock.net says that the service does not collect any automated information, with the exception of the information contained in cookies. The service provider uses these kind of cookies:
- Essential cookies: Such cookies allow the use of services provided by the service provider.
- Performance cookies: Performance cookies allow the collection of information about how to use the website.
- Functional cookies: These type of cookies pay attention to user preferences and customize the user interface accordingly.
Cookies are mainly used to enhance the website performance and to set the web content according to user preference.
Supported payment methods: You can make your payments via PayPal or dotpay. Sim-unlock.net in its service terms states that PayPal is responsible for all payments, which means that payment related concerns would be handled by PayPal.
Pros:
- Free unlocking codes for Huawei USB modems and Nokia DCT4.
- Video tutorials simplify the phone unlocking process.
- Money back guarantee offer
- Quotes the estimated delivery time for each order and also provides the “Trace order” feature.
Cons:
- Customer support is not much responsive – may take up to 30 days to respond to your queries
- Supports limited phone brands
- The only supported payment methods are PayPal and dotpay
Ratings:
These rating scores show that Sim-unlock.net has a happier user base:
- ResellerRatings: Based on 488 customer reviews, Sim-unlock.net scores 9.54 out of 10.
- ReviewCentre: ReviewCentre rates Sim-unlock.net 4.9 out of 5.
- Trustpilot: Based on 1328 reviews, Sim-unlock.net scores 9.4 out of 10.
Conclusion:
Although Sim-unlock.net supports a limited number of phone brands, but this service is highly reliable, as is visible from its rating scores. Unlike other phone unlocking companies, this service provides free codes for some phone brands and also provides video tutorials to streamline the phone unlocking process.
Go to sim-unlock.net
I have all the emails for the conversations I have had with the customer service department, that’s a joke in itself. The time to get the unlock codes was supposed to be 4 to 7 days, but 12 days later I was still waiting and then the codes did get sent they didn’t work. I tried all ways as explained by sim-unlock.net and no luck. They asked for photos of the screen and even a video of me inputting the code. I told them they do not work and yet they will not refund my €31.99. I would not recommend this company. I may be the only one who is complaining but I am entitled to a refund but they wont pay out. Go else where if you need an unlock code.
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