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GSMliberty Review

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GSMliberty Review
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Reviews
Trustpilot (8.2/10) ResellerRatings (5.58/10) ReviewCentre (4.5/5)
Trust
Norton Secured, GeoTrust
Payment Methods
PayPal, Credit Card
Company Location
USA
Customer Support
Phone, Chat, Email
Carrier
>100, international
Delivery Time
Depends on phone model
Money Back Guarantee
Yes
Features
Best Price Guarantee

GSMliberty gives you the liberty to use the phone with any network, With GSMliberty, you can unlock your phone and enjoy various benefits like reduced roaming charges and the exciting offers made by various networks since you can easily switch between networks. By unlocking your phone, GSMliberty adds more value to your phone so even if you sell it out you will be able to earn handsome amount of cash. Therefore, If your phone is locked and you are looking for an easy way out to free yourself from network lockup then you should try GSMliberty.

GSMliberty laid its foundation on January 21 st, 2004 with the intention to provide simple, efficient and reliable remote GSM unlocking solutions. This company is located in USA and has been serving its customers for over a decade now. GSMliberty provides high quality cellphone unlocking products and services, thus enjoys a healthy user base due to its great service quality and efficient customer support.

Service Details

GSMliberty is a registered company so you can trust this service for unlocking your phones. It extends its services to a wide range of users by supporting various phone brands and carriers. With GSMliberty, you can unlock your phone with the help of either a uniquely generated code based on your IMEI or with the use of downloaded software that would unlock your phone directly.

Time Frame for Delivery: The delivery time varies from order to order, however GSMliberty tries its best to have your order delivered within the quoted time frame. GSMliberty states that if any delays are caused then that mainly is due to the channel inefficiency through which the order gets delivered.

Supported Phone Brands and Carriers: GSMliberty provides unlock phone codes for numerous phone brands. The supported phone brands are 4G Systems, Alcatel, Amoi Skype, Apple, Asus, Audiovox, Bell, BlackBerry, Cingular-AT & T, Claro Brazil, Dell, Digicel, Dopod, Fido, French Bouygues, HP, HTC, Huawei, LG, Long Cheer , Maxon, Micromax, Motorola, Movistar, MyWave, NEC, Nokia, Novatel Merlin, O2, Onda, Option Globetrotter, Orange France, PalmOne, Panasonic, Qtek, Rogers, Samsung, SFR, Sharp, Siemens, Sierra Wireless, Softbank, Sony Ericsson, SPV, T-Mobile, Telus, Three ‘3’, TIM Brazil, Toshiba, Virgin, Vivo Brazil, Vodafone, Wind, ZTE.

It also supports various network carriers. The kind of networks supported varies from country to country.

Customer Support / Service: GSMliberty has a dedicated section “Support Center” available on its site. GSMliberty promises 24 hours a day support in weekdays throughout the entire unlocking process. GSMliberty helps its customers through various means:

  • Knowledge-base: This section works just like FAQs section, but the queries have been organized categorically. GSMliberty handles queries carefully and provides in-depth solution to each of the listed queries.
  • Troubleshooter: This section handles technical issues. If you face any problem while unlocking your cell phone, you can always refer to this section. This section provides step-by-step guide on how you can fix your issues.
  • Support Ticket: If you fail to find a solution to your problem in the “Troubleshooter” and “Knowledge Base” section, you can use this ticket system to resolve your issues. The ticket system is quite simple and easy to use.
  • Other Helping medium: GSMliberty offers three way weekday support. Either call, chat or email if you need any help, they would be available to entertain you.

Security & Trust

GSMliberty guarantees that it offers the most economical prices and in order to gain the trust of its customers, it also offers a full money back guarantee. If any of their services did not work, then you can always claim a refund.  The refund policy will only work if:

  • The unlock code or software fail to break the network lock
  • No code was found
  • No code or software has yet been sent

It must be noted that at the time of claiming a refund, you should have a solid proof that the service failed to work properly because refund will only be made after proper investigation. The proof submitted by the client should at least include photographic evidence, screen shots and a detailed description about the defected product.

Some services of GSMiberty do allow customers to conduct a free compatibility test. It is recommended that you perform this test before making a purchase request as it will make your case strong if you require a refund after purchase.

Privacy Statement: GSMliberty strongly believes that privacy is everyone’s right, so it must be protected. The company says that it never misuses any of its customers’ personal information.  GSMliberty will never collect any sensitive information via email. The information that GSMliberty collects includes your name, email address, phone number, address, phone and ISP related information. GSMliberty only collects the important information that is required to complete the order successfully.

Supported Payment Methods: GSMliberty supports the following payment methods

  • PayPal
  • MasterCard
  • Safe Card
  • Visa Card
  • Circus Card
  • American Express Card

The amount is only deducted from your credit card once the order has been successfully delivered. If due to any technical reasons, you have been charged twice, then you should immediately report GSMliberty about this. GSMliberty, being a trusted service will refund your extra payment.

In its privacy terms, GSMliberty clearly states that due to security reasons it does not store any sensitive information about your order. The information that is required at the time of order delivery includes credit card information and the CVD (3-4 digits on the back of your card). This information is simply passed on to GSMliberty payment processors.  These processors are responsible for authorizing your payments. As communication is carried out over SSL (256-bit encryption) encrypted channel so all your sensitive data is completely safe.

Even in case of fraud transactions, GSMliberty extends full support to its customers. If you believe that you have been the victim of unauthorized transaction which was carried out through GSMliberty website, then simply inform them via email. You will have their full cooperation in handling this issue.

Pros:

  • Money back guarantee offer
  • Free compatibility test
  • Does not store any sensitive information
  • Good customer support

Cons :

  • Does not support Bitcoin

Ratings:

GSM has been able to win the confidence of many of its customers. Let’s have a look at some of its rating scores:

  • Reseller Ratings: Based on 1379 reviews, GSMliberty scores 5.8 out of 10
  • Review Centre: Based on 2336 user reviews, rates GSMliberty 4.5 out of 5
  • Trust Pilot: Based on 487 user reviews, GSMliberty scores 8.2 out of 10

Conclusion:

These days, many mobile phone companies sell locked cell phones so that they can restrict you to a particular network, but services like GSMliberty has made life a lot easier for users who unfortunately bought locked cellphones.

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GSMliberty Review – 20 Total Ratings with 3.07/5 possible Rating Points. gsmliberty.net

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